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POLICIES & RETURNS

Shipping Policy

Free shipping and returns in Turkey.

For international orders please contact through website for shipping options.

The pre-stocked items will be shipped within 3-4 business days after your order is processed. 

If you would like to order an item that is not in stock, it will take 2-3 weeks for the item to be produced and shipped. 

Privacy Policy

Your information will not be shared with a third party. We will use your information for a better shopping experience and informing you about sale period and product updates.

Return and Exchange Policy

Return Policy

You can exchange or refund the item within 2 weeks of receipt.

For returns, the item must be new and resaleable.

You will be informed by e-mail about refund process.

Return Process

Please e-mail to muge@nisari.com with you invoice number including the reason of return and contact information.

Return request must be confirmed by e-mail before returning the item.

The item must be packaged properly. The damage or loss during transport is not our responsibility.

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